Warranty

What kind of warranty can you get from PapaViva?

After you buy PapaViva product, you're backed by 90 days satisfaction guaranteed.

365 Days Warranty

All PapaViva lenses and accessories have a 365-day warranty against manufacturing defects if there’s a problem with our workmanship, we’ll make it right.

NOTICE:
1. This warranty only covers defects in materials and workmanship on all lenses and accessories sold or distributed by PapaViva or its authorized resellers.
2. Normal wear and tear, including scratches and abrasions; Lost or theft; improper storage or cleaning method are not included in this warranty policy.

Get your protection

If you're sure your matter is covered by our warranty policy, just help us to explain the details here. We will exchange or replace your defective products with a new set of lenses, at no charge.